Return & Refund Policy

Changed your mind or received the wrong item? We make it simple.

7-day replacement

Report any manufacturing defect within 7 days of delivery for a free replacement, subject to stock.

The product must be unused, with complete box, accessories and invoice.

Refunds are issued to the original payment method within 7–10 working days after inspection.

Cash on delivery orders are refunded via bKash or bank transfer.

Software, gift cards, opened earphones and items damaged by misuse cannot be returned.